Full refund in cash back in cases trip not depart because of bad weather.

Ticket Changes & Cancellations – For any requests, please kindly contact to our Customer Support at least 24 hours before departure. But If you notify us later than 24 hours, we will still do our best to assist you, depending on the situation. Please refer to our T&C for more information click here

The purchased ticket includes an open return trip. Passengers are required to inform Ferry staff in advance at their counter or pier so that a specific return ferry schedule can be provide by Ferry Operator staff.

The travel duration shown in this trip is estimated based on Ferry Operator transit experience, however it possibly takes longer depending on the weather, the official announcement of the government, etc.

Always follow the instructions of our staff for your safe.

Passengers are allowed to bring one luggage and one small cabin luggage. Please note that the weight of your luggage should not exceed 20 kg. Overweight bags may be subject to an additional charge.

Livestock, pets, weapons, illegal products and hazardous material are prohibited aboard the bus. You should not bring strong smelling food items onto the ferry either (like durian, etc.).

Ticket Changes & Cancellations – For any requests, please kindly contact to our Customer Support at least 24 hours before departure. Please refer to our T&C for more information click here

Customer Support – Contact us via Facebook page ,or live chat with our customer urgent bookmebus website, or email to us via support@bookmebus.com Support is available daily from 8:00 AM to 7:00 PM

Full refund in cash back in cases trip not depart because of bad weather

Ticket Changes & Cancellations – For any requests, please kindly contact to our Customer Support at least 24 hours before departure. But If you notify us later than 24 hours, we will still do our best to assist you, depending on the situation. Please refer to our T&C for more information click here

Customer Support – Contact us via Facebook page ,or live chat with our customer urgent bookmebus website, or email to us via support@bookmebus.com Support is available daily from 8:00 AM to 7:00 PM

The purchased ticket includes an open return trip. Passengers are required to inform GTVC staff in advance at their counter or pier so that a specific return ferry schedule will can be provide by Ferry Operator staff

The travel duration shown in this trip is estimated based on GTVC transit experience, however it possibly takes longer depending on the weather, the official announcement of the government, etc.

Always follow the instructions of our staff for your safe.

Passengers are allowed to bring one luggage and one small cabin luggage. Please note that the weight of your luggage should not exceed 20 kg. Overweight bags may be subject to an additional charge.

Livestock, pets, weapons, illegal products and hazardous material are prohibited aboard the bus. You should not bring strong smelling food items onto the ferry either (like durian, etc.).

Ticket Changes & Cancellations – For any requests, please kindly contact to our Customer Support at least 24 hours before departure. But If you notify us later than 24 hours, we will still do our best to assist you, depending on the situation. Please refer to our T&C for more information click here

Customer Support – Contact us via Facebook page ,or live chat with our customer urgent bookmebus website, or email to us via support@bookmebus.com Support is available daily from 8:00 AM to 7:00 PM

Check-in Time – Passengers must arrive at least 15 minutes before departure to secure the trips. Late arrivals will forfeit their tickets without refund.

Connecting Trips – We kindly recommend allowing ample time between connections. BookMeBus cannot be held responsible for any missed onward travel.

Estimated Travel Duration – Travel duration is estimated based on the ferry operator’s experience and may take longer than expected due to road, weather, immigration, or other delays.

Infant & Child Policy – Infants under 3 years travel free when seated on an adult’s lap. Children aged 4 and above require a paid seat.

Personal Belongings – Passengers are responsible for their belongings; bus operators are not liable for loss or damage.

Prohibited Items – Pets, livestock, weapons, hazardous materials, and strong-smelling food are not allowed."

Operator Responsibility – BookMeBus is a booking platform that displays bus operators’ schedules and availability. Service delivery is the sole responsibility of each partner operator.